Ramgoelam
Technische Groep NV

Refrigeration & Air conditioning

Cold and freezer rooms, air conditioning and fast fault repair for hospitality, retail and offices.

  • ✓Cold and freezer room installation
  • ✓Air conditioning installation
  • ✓Fault repair
  • ✓Routine maintenance
Maintenance contracts

Air conditioning maintenance contracts

Choose the package that fits your situation. Every contract runs for twelve months and includes four preventive maintenance visits per year for the air conditioners registered in the contract.

Brons

Preventive maintenance at a sharp price.

  • from USD 7.25/month — units up to 24,000 BTU
  • from USD 16.00/month — units 30,000–60,000 BTU
  • above 60,000 BTU — on quotation
  • 4 preventive maintenance visits per year, in principle quarterly
  • Cleaning of filters, indoor unit and evaporator
  • Cleaning of outdoor unit and condenser
  • Inspection of the condensate drain
  • Visual and functional check of the installation
  • Leak detection during maintenance
  • Standard labour included on a pre-approved repair during regular working hours
  • Extra discount on parts purchased through RTG
  • Partial coverage of pre-approved repair costs (2 repairs per contract period)
  • Priority handling of fault reports
  • Annual extended system inspection with a written report

Silver

Maintenance plus leak detection and labour.

  • from USD 12.50/month — units up to 24,000 BTU
  • from USD 27.50/month — units 30,000–60,000 BTU
  • above 60,000 BTU — on quotation
  • 4 preventive maintenance visits per year, in principle quarterly
  • Cleaning of filters, indoor unit and evaporator
  • Cleaning of outdoor unit and condenser
  • Inspection of the condensate drain
  • Visual and functional check of the installation
  • Leak detection during maintenance
  • Standard labour included on a pre-approved repair during regular working hours
  • Extra discount on parts purchased through RTG
  • Partial coverage of pre-approved repair costs (2 repairs per contract period)
  • Priority handling of fault reports
  • Annual extended system inspection with a written report

Not included in any package

  • Parts, refrigerant and materials. For Gold this applies to the portion of the repair cost that is not covered.
  • Leak repair: sealing a leak and topping up refrigerant. Leak detection is included with Silver and Gold.
  • Electrical modifications and third-party work.
  • Repair of defects already identified at the initial inspection.
  • Faulty compressors and circuit boards of inverter air conditioners.
  • Scaffolding and aerial platform costs.

Payment terms and discounts

  • Monthly in advance — no discount
  • Quarterly in advance — 3% discount
  • Half-yearly in advance — 7% discount
  • Full year in advance — 10% discount

Good to know

  • Twelve-month term. The contract is not renewed automatically.
  • The final price per air conditioner is set after the initial inspection and depends on factors such as the number of units, capacity, location and accessibility.
  • VRF systems and central units fall outside these packages. We issue a separate quotation for those.
  • Discount percentage on parts for Silver and Gold: to be determined.
  • Coverage percentage and maximum amounts per fault and per contract year for Gold: to be determined.
  • Response time under priority (Gold): to be determined. Priority means priority in scheduling and is not a guarantee that a fault can be resolved immediately.
  • Call-out fee for absence or cancellation within 24 hours: to be determined.
  • Whether the price includes or excludes VAT: to be determined.
  • Prices in USD. Payment in SRD is made at the exchange rate stated on the invoice.
  • Maintenance applies solely to the air conditioners registered in Annex 1 of the contract.